FAQs

Our courses are delivered by expert tutors who have been teaching people for many years. The courses are a mixture of video lessons, audio, text and interactive knowledge checks.

This depends on the course you choose. We aim to ensure that the courses are sufficient for knowledge transfer to occur in the least amount of time. 

We update all of our courses as and when a legislative requirement changes. This ensures our courses are always giving your employees the most up-to-date learning experience.

Once you have completed a course we will provide you with a Certificate of Completion. This indicates that you have completed the course and the assessment attached with the course.

We accept all major credit and debit cards. We also accept Bank Transfers. If you are booking from a company, we will issue you with an invoice and this can be paid via BACS or Company Credit Card.

An internet connection and a device to connect to it. You can complete the courses on any computer, tablet or smartphone.

Yes. You can log in from anywhere you like from any device. Your progress is stored in our system, not on your computer.

Yes. You contact our Tech Support team via the ‘Help’ page on elearning.iact.ie.

To watch the courses we need your name and your email address. You will create a secure password that can’t be seen by us.

Yes. An encrypted SSL connection requires all information sent between a client and a server to be encrypted by the sending software and decrypted by the receiving software, thus providing a high degree of confidentiality. Confidentiality is important for both parties to any private transaction. In addition, all data sent over an encrypted SSL connection is protected with a mechanism for detecting tampering that is, for automatically determining whether the data has been altered in transit.

If there is an enhancement to a course, we may email you to let you know – but that’s it.

You can read our clearly written Privacy Policy that explains exactly what your data is used for.