Fit2Trade.
Elevate Your Travel Retail and F&B Operations
The Fit2Trade app streamlines operations across travel retail, F&B, hybrid, and convenience concepts—delivering consistent brand standards and operational excellence in airports, motorways, cruises, railways, and beyond.
Get better results and visibility
Step into the future of operational excellence with Fit2Trade’s app, the ultimate digital solution for multi-site management. We’re transforming the way operational checklists are managed, replacing outdated practices with a streamlined, efficient approach that ensures consistency and compliance across all your locations.
Retail.
Deliver Enhanced Customer Experiences
With our Educate and Execute modules, you can onboard new hires, standardize processes and monitor performance, enabling your teams to deliver consistently outstanding customer experiences. All in one simple-to-use app.
F&B.
Exceed Brand Standards
Guarantee quality and safety in all F&B offerings with our food safety solutions. From monitoring kitchen standards to increasing Speed-of-Service we have you covered.
Convenience.
Lead the Way in Convenience
Get a single view of Loss Prevention, Customer Experience, Operational Standards, Remote Management operational Audits – all in one place.
We help franchisees achieve brand excellence
Improve Brand Audit and REV scores with our proactive, brand-specific checks. Track actions, monitor progress, and compare results.
Duty Free Excellence Certification Program (DFECP)
Level 1 is Ideal for all employees to get them up-to-speed with the essentials on day 1. Level 2 provides a pathway for aspiring Supervisors and Managers, increasing employee retention. All delivered via the Educate section in the App.
Level 1: Duty Free Retail Foundations Certificate
6 modules. Click the play button to listen to an overview.
Ideal for all employees working in Travel Retail.
Course outline: Modules 1 to 3
Module 1: Introduction to Duty Free Retail
- What is Duty Free?
- The Airport Environment
- Your Role as a Duty Free Employee
Module 2: Product Knowledge
- Understanding Product Categories
- Regulatory Compliance
- Upselling and Cross-Selling Techniques
Module 3: Customer Service Excellence
- Understanding Your Customers
- Delivering Exceptional Service
- Speed and Efficiency in Sales
Course outline: Modules 4 to 6
Module 4: Operational Skills
- Merchandising and Store Layout
- Point of Sale (POS) Systems
- Stock Management
Module 5: Safety and Security
- Health and Safety in Duty Free
- Preventing Loss and Theft
- Adapting to COVID-19 and Beyond
Module 6: Growing Your Career
- Communication Skills
- Time Management Essentials
- Prioritizing Tasks and Setting Goals
Level 2: Advanced Duty Free Retail Operations Certificate
6 modules & 6 Online Assessments
Ideal for aspiring Supervisors & Managers
Module 1: Customer Service & Sales
- Advanced Customer Service in Retail
- Sales Strategies for High-Value Products
- Cross-Cultural Communication
Module 2: Operations and Compliance
- Retail Compliance and Regulations
- Efficient Stock Management
- Point of Sale (POS) Mastery
Module 3: Professional Development
- Mentoring Others
- Conflict Resolution in Retail
- Introduction to Team Management
Module 4: Specialized Skills
- Luxury Product Training
- Visual Merchandising
- Sustainability in Retail
Module 5: Safety and Security
- Retail Security Awareness
- Passenger Safety
- PCI Compliance
Module 6: Technology and Innovation
- Embracing Technology in Retail
- The Future of Retail
- AI, Blockchain, VR and Augmented Reality
Increase Compliance with Brand Standards
Brand Excellence Inspections
Proof of Compliance at Your Fingertips
Get evidence that your sites are complying with Brand standards, with real time evidence for remote managers and Business leaders and Brand Partners.
Campaign Implementation Checks
Campaign Execution Checklists
Sites complete digital checks so Ops teams know that all locations have implemented new campaigns and promotions correctly as per planograms.
Remote Management Audits
Inspections with auto-generated reports
Remote Managers can conduct Site Audits via the app, capture observations, upload photos and raise Operational actions for Site Leaders to complete.
Reduce Errors and Prevent Loss
Loss Prevention Routines
Remove Excel and Paper
We digitize and schedule your existing Loss Prevention checks to minimise and prevent loss, giving Head Office instant visibility.
PCI Compliance Checks
Avoid Hefty Fines
We take the guesswork and hassle out of PED reporting, as well as ensuring all PEDs are checks for tampering signs each week.
Routine Safe Checks
Instantly Identify Shortages
By digitising your Monthly cash count and sending collated data to Head Office, we remove all the manual processes and emails.
Make Remote Management Easier
Operational Visit-Reporting Tool
Real-time Visit Reports
No more writing up visits reports after a long day travelling. Complete the visit in the software and all actions are auto-generated in the system.
Operational Action Software
Track and Close Issues
Efficiently flag operational issues and manage corrective actions with our system, turning flagged issues into actionable items for management resolution.
Operational Performance Dashboard
View Operational Performance at a Glance
Get a single view of Loss Prevention, Customer Experience, Operational Standards, Remote Management operational Audits for your Business, Region or Site.
Live demo.
Get to know the Fit2Trade system in 15 minutes
You’ll get a personal tour of the platform, showcasing how it can be customised and used in your organisation to achieve your objectives.